hero section cover
Carina

Social Media Moderator

Carina · Cairo

Full-time

No experience needed

Job Overview

Experience Level
No experience needed
Employment Type
Full-time
Workplace Type
Not specified
Location
Cairo
Job function
Marketing and PR
Application Deadline
01 June 2022

About the Role

The Digital Marketer develops strong and innovative strategies to promote the business brand, products, and services.

A digital marketing professional is expected to effectively use, and evaluate all marketing tools and techniques like social media, and display advertising to reach company goals.


Job responsibilities:

·         Review and moderate all user-generated content and user profiles (either pre-, post- or reactive moderation) within forums, comments, images, videos and audio, liaising with the Legal and Community team where required.

·         Manage the banned user process, and track and remove previously banned users

·         Maintain the Moderation Guidelines and ensure they are up to date

·         Service Community Admin accounts, processing emails and complaints, escalating when necessary

·         Moderate communities located in social networking sites including Facebook, Twitter, and other similar social media platforms, adapting methodology where appropriate

·         Produce reports on relevant moderation statistics, issues and outcomes

·         Regularly feedback insights gained from community moderation into the Social Media team

·         Monitor all industry and company information and news to anticipate potential issues

·         Monitor each post or upload on a social media platform and decide whether or not it requires a response.·         Rotate through each channel to check new uploads, engage with the community, investigate issues, provide customer support, or respond to inquiries.

·         Focus on user-submitted content.

Help decide what rules to apply to content and announce changes or their activities as necessary.

Requirements

Bachelor’s Degree in marketingor equivalent combination of education

0-3 years of related experience in Retail business module is preferred

Computer Skills:

Advanced skills in using Microsoft office; word, excel, and PowerPoint.

Language Ability:

High proficiency of Arabic and English Languages; Ability to interpret, analyze, and write reports


Skills

Marketing and PR

Similar vacancies from other companies

Career180

Career180

5 months ago

Marketing Executive
30 days left

Nasr City , Cairo (Hybrid)

Full-time

+1 years

Execute social media and digital marketing strategies to enhance brand awareness and engagement.Create Compelling, on-brand content in collaboration with designers and creative teams.Manage and maintain the company’s social media platforms (Facebook, Instagram, LinkedIn).Assist in planning and executing marketing campaigns, including audience engagement and handling online feedback.Develop Reels and short-form video content to drive engagement and reach.Stay up to date with social media trends, tools, and best practices.Support the coordination and execution of marketing events and activities.Conduct basic marketing analysis to track campaign performance and identify improvement opportunities.
View Job
Career180

Career180

4 months ago

Events Marketing Internship
53 days left

Mohandessin, Giza (Hybrid)

Internship

No experience needed

Support in creating and editing content for social media, blog posts, and marketing materials related to Career 180 events.Support in planning and executing marketing campaigns for each event to help achieve attendance and registration targets.Conduct market and trend research on event marketing and audience engagement to inspire new campaign ideas.Coordinate with designers and content creators to ensure event marketing materials are delivered on time and aligned with event branding.Help manage event-related content across social media accounts (Instagram, TikTok, LinkedIn, etc.), including scheduling and posting.Participate in brainstorming sessions for new event promotion strategies and initiatives.Support on-site marketing activities during events, including branding visibility and attendee engagement.Assist in coordinating with influencers to help expand event promotion reach.
View Job
Career180

Career180

3 weeks ago

Media Operation Manager
69 days left

El-Zamalek , Cairo (Hybrid)

Full-time

+3 years

Lead and manage the Media Team across Motion Graphics, Videography, and Video Editing.Manage the end-to-end media production workflow from briefing and planning to production and final delivery.Set clear team objectives, KPIs, priorities, and performance standards.Plan and allocate resources across Motion, Videography, and Editing based on project requirements, priorities, and team capacity.Establish, standardize, and continuously improve media processes and workflows.Ensure the quality, consistency, and brand alignment of all media outputs.Collaborate with Marketing, Content, Events, Partnerships, Product, Technology, and other teams to support company-wide initiatives.Drive innovation across media formats, production techniques, AI tools, and emerging technologies.Coach, develop, and grow Media Team members through continuous feedback, learning, and performance management.Identify operational gaps and implement solutions to improve productivity, efficiency, and quality.Build and maintain a scalable media operation capable of supporting increasing content demands and the company’s regional expansion.Establish a scalable media operation with the processes, resources, and capabilities needed to support growing content demands and regional expansion.Create a team culture that encourages ownership, teamwork, creativity, innovation, and continuous learning.
View Job