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Etisal International

Voice / Non Voice Business Account (English Speaker)

Etisal International ·

Full-time

+1 years

Job Overview

Experience Level
+1 year
Employment Type
Full-time
Workplace Type
Not specified
Location
Not specified
Job function
Customer Service
Application Deadline
09 June 2025

About the Role

The Role

You Will Be Responsible For



Handling inbound calls and emails in a professional manner.
Resolving customer inquiries and requests and ensuring strong customer satisfaction.
Working with various internal teams to ensure prompt and accurate order processing and delivery.
Escalating customer feedback as required.


Ideal Profile



You have at least 1 year experience within a Customer Service role, ideally within the Other Services industry.
You possess excellent interpersonal as well as written and verbal communication skills.
You are a strong team player who can manage multiple stakeholders
You are a strong mentor and coach who can build high performing teams
You are adaptable and thrive in changing environments


What's on Offer?



Opportunity within a company with a solid track record of performance
A role that offers a breadth of learning opportunities
Leadership Role

Skills

Customer Service