In this course you will learn:
- What is E-commerce?
- How can operation management work efficiently?
- What are the process of E-commerce operations?
- How to handle the e-commerce operations functions?
- The customer’s preferences to your product.
- How to set the KPIs for you E-commerce operations.
This course for someone who is interested in operations and wants to know about the E-commerce industry, the different functions in E-commerce industry and the steps to create the process for E-commerce operations.
14 Years of experience between Operations/Project Management and IT , I worked in different business fields:
Retail
IT Services
Publishing
Management Consulting
Appliances
Marketing
My Job is to study companies operations and finds how to improve their performance using the most convenient IT solutions.
With a passion to learn and teach I mix a lot of knowledge areas and techniques to make better and fast interventions that affect the business outcomes
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