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Operations and Supply Chain

Retail Operations Management

In this course you will learn:

- The importance of retail industry and what makes it a unique industry.

- The different functions of retail operations management.

- How to create an organizational system for retail organization?

- How retail business ensure the best performance and customer experience and to sustain the business.

- The different formats of retail stores.

- The new trends and digital transformation which reshaped the retail industry.

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Who takes this course

This course for a person who is interested in retail industry and wants to know to join this industry, the different functions in this industry and all about operations department in this industry.


Course content
9 lectures • 53m
  • Lecture 1: Intro
    00:43 sec
  • Lecture 2: Retail Importance
    05:49 min
  • Lecture 3: Retail Operations Management
    04:48 min
  • Lecture 4: Organized Retail
    06:04 min
  • Lecture 5: Retail Operations Process and Procedures
    07:34 min
  • Lecture 6: Retail Operations Strategy
    10:09 min
  • Lecture 7: Retail Formats
    05:15 min
  • Lecture 8: Trends Shaping Retail Digitalization
    07:42 min
  • Lecture 9: Inventory Audit Methods for Retailers
    05:10 min

Meet your instructor

Ahmed Salem

An experienced, results driven next generation of retail CEO and General Manager with 20 years of diverse experience in hospitality industry, retail and E-commerce. Broad experience nationwide and worldwide in all hotel’s aspects with a post graduate diploma in hotels management. Seeking to lead and grow alongside retail start-up business owners.

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