"ستتعلم في هذه الدورة:
- وظيفة المبيعات داخل المنظمة.
- نموذج FABE لمعرفة المنتج.
- كيفية عمل تحليل تنافسي.
- الفرق بين الصادر والوارد.
- كيفية إجراء مكالمة باردة.
- كيفية التعرف على احتياجات العميل.
- كيفية التعامل مع الاعتراضات.
- كيفية إغلاق الصفقات.
- عملية المتابعة."
هذه الدورة مخصصة للشخص المهتم بالمبيعات ويريد تعلم تقنيات البيع ، ووظيفة المبيعات ، وعملية البيع ، وكيفية التعامل مع الاعتراضات ، وكيفية إغلاق الصفقات.
I am a Quality Assurance and Training Manager at Nana | نعناع, the leading online grocery platform in the Middle East. With over 8 years of experience in various industries, I have developed and honed my skills in training and development, sales and business development, and on-boarding. I am passionate about empowering and developing young professionals through sharing the latest and best practices in selling, CRM, and customer service. I hold two LinkedIn certifications in Selling to Executives and Organizational Learning and Development, which demonstrate my expertise and commitment to excellence in my field.
In my current role, I lead the customer experience team in delivering exceptional service and support to our users. I am responsible for creating and optimizing the training and quality standards and processes for Nana | نعناع. I have trained more than 800 hours and helped more than 10,000 employees and partners to improve their skills and performance. As a result, I have contributed to increasing the user retention rate, customer satisfaction, and revenue growth for Nana | نعناع. I am always eager to learn new skills and technologies and to collaborate with diverse and talented teams. My goal is to make Nana | نعناع the most trusted and convenient online grocery platform in the region.
ابدأ بمشاهدة دوراتنا المسجلة في مجالات مختلفة مع خبرائنا المتميزين