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Teleperformance Positions
• Call Center Agent.
• SME – Subject Matter Expert.
• SME Team Lead.
• Operational Supervisor.
• Assistant Contact Center Mgr.
Industry Experience
• Operational Excellence Champion. • Contact Center Manager. • Operation Account Manager • Sr. Ops manager.
• Director of Operations.
•Managing Sales Line of business. [Inbound & outbound]
•Had a great experience in Travel & Tourism Industry.
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• Experience in Audit & operational excellence department.
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•Managed different scope of various projects within TP Egypt. [Ecommerce, logistics,
Education, Health & Medical, Airports & Aviation industries, Mobility, Delivery]