Mina Romany

Teleperformance Positions 

• Call Center Agent. 

• SME – Subject Matter Expert. 

• SME Team Lead. 

• Operational Supervisor. 

• Assistant Contact Center Mgr. 

Industry Experience 

• Operational Excellence Champion. • Contact Center Manager. • Operation Account Manager • Sr. Ops manager. 

• Director of Operations. 

•Managing Sales Line of business. [Inbound & outbound] 

•Had a great experience in Travel & Tourism Industry. 

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• Experience in Audit & operational excellence department. 

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•Managed different scope of various projects within TP Egypt. [Ecommerce, logistics,  

Education, Health & Medical, Airports & Aviation industries, Mobility, Delivery]