Job Overview
- Experience Level
- +1 year
- Employment Type
- Full-time
- Workplace Type
- Not specified
- Location
- Not specified
- Job function
- IT & Tech
- Application Deadline
- 15 October 2025
About the Role
- Provide first-level technical support to end-users for hardware, software, and network issues.
- Troubleshoot problems via phone, email, or remote access, ensuring timely resolution and user satisfaction.
- Log, track, and escalate support requests in accordance with service level agreements (SLAs).
- Assist in the installation, configuration, and maintenance of IT equipment and applications.
Skills
IT & Tech