Job Overview
- Experience Level
- No experience needed
- Employment Type
- Full-time
- Workplace Type
- Not specified
- Location
- Not specified
- Job function
- Customer Service
- Application Deadline
- 25 December 2025
About the Role
Handle all inquiries, complaints and technical issues (reactive/proactive) through inbound calls DSL Med and Core customers and following up with customers in terms of customer experience, complaints, retention, back office and risk management, and Technical (proactive and reactive) to enhance customer satisfaction
Requirements
- Very good communication & negotiation skills.
- Good knowledge of telecom technologies.
- Ability to effectively handle multiple tasks in a fast-paced environment.
- Team player.
- Very good computer skills.
Skills
Customer Service