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Soft Skills

First Time Manager

In this course you will learn: -Who is a manager. -Roles of a manager. -What a manager should do. -What a manager shouldn't do. -How a manager should manage time and energy. -How to motivate your team. -How to build good communication with your team. -The importance of creating a process for your team. -The importance of a growth mindset.
Who takes this course
This course is for a person who is being a manager for the first time and doesn't know how to act properly. This course informs you of things a manager should do and things that should be avoided and some tips necessary for a manager to be successful with his team.
Course content
11 lectures • 01h 03m

Introduction
1 lectures
  • Lecture 1: Intro
    00:50 sec

Leadership Fundamintals
10 lectures
  • Lecture 1: Who is Manager?
    07:33 min
  • Lecture 2: What a New Manager Shouldn't Do
    05:43 min
  • Lecture 3: What a New Manager Should Do
    02:30 min
  • Lecture 4: Time Management
    09:42 min
  • Lecture 5: Growth Mindset
    05:52 min
  • Lecture 6: Delegation
    06:59 min
  • Lecture 7: Team Motivation
    04:35 min
  • Lecture 8: Being Clear
    06:50 min
  • Lecture 9: Design System and Process
    07:33 min
  • Lecture 10: Tips and Tricks
    05:22 min

Meet your instructor

Ahmed Abbas

I have a unique offer for you and your business: hands-on support and involvement in implementation, providing value as a consultant. This might seem risky, but let me share my background.

With a B.A. in Psychology, I gained experience in teamwork, management, and organizational behavior through student activities. I've studied Six Sigma, Business Analysis, HR, Business Administration, Instructional Design, Sales, Strategic Planning, and Computer Science, and hold a higher diploma in Quality Assurance. I'm also about to complete my MBA.

At 18, I started as a door-to-door salesperson, then moved to customer service, where I quickly identified and resolved training issues. By 20, I was leading technical training for staff. In 2011, I established a Workforce Planning Department during a challenging time in Egypt and led a Continuous Improvement unit, earning the COPC® certificate and the title of "Organization's Savior."

In 2013, I headed a unit reporting to the CEO of a non-profit, reengineering policies and processes to boost effectiveness. This unit merged into HR, where I focused on Organizational Development and Capacity Building. I then remodeled processes to achieve customer success and develop a customer-centric culture.

Now, I've transitioned to consulting, combining my extensive experience and unique approach to business management, focusing on value creation, customer success, and effective processes. Contact me to learn how my approach can benefit your business.

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