Soft Skills
This negotiation skills course introduces the principles, elements, and communication techniques used to prepare for and conduct a negotiation. It explains different negotiation styles, the value of preparation, and how a strong BATNA can give a negotiator clearer options and greater confidence.
- The foundational principles of negotiation.
- The main elements involved in a negotiation.
- How different negotiation styles can shape the discussion.
- How effective communication supports successful negotiation.
- What BATNA means and why it strengthens a negotiator's position.
- The essential steps to complete before entering a negotiation.
- How preparation can improve your overall negotiation approach.
This course is suitable for professionals, business leaders, team members, and anyone who wants to understand negotiation more clearly. It supports learners who need practical foundations for preparing discussions, communicating effectively, evaluating alternatives, and approaching professional negotiations with a more structured mindset.
Intro
What is Negotiation? & When is the Negotiation ?
Negotiation Elements & Negotiation Style
Communication & Negotiation
BATNA
Before the Negotiation & Negotiation Assets
Conclusion
Training and Development Supervisor at RCX - Certified Professional Trainer (Soft Skills & Sales Skills)
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