Human Resources
1. Understanding Organisational Behaviour (OB): Explore the science and contribution of OB, its impact across various fields, and its incorporation into different sciences. Gain insights into the framework and levels of OB, including individual dimensions such as diversity, intellectual abilities, and discrimination in the workplace.
2. Emotions and Moods in the Workplace: Delve into the differences between emotions and moods, their sources, and their effects on decision-making. Learn about emotional intelligence, practices to enhance employee engagement, and advice for managers dealing with employee emotions and attitudes.
3. Group Dynamics: Examine the second level of OB—group dynamics—including social identity theory, norms, antisocial behaviour, and the influence of groups on decision-making. Understand the methods and applications of group decision-making in the managerial context.
4. Power and Communication: Explore the types of power, its use in the work environment, and the differences between formal and personal power. Understand the nuances of communication, including types, channels, and barriers, and its impact on organisational levels.
5. Organisational Structure and HR Practices: Learn about modern organisational structures and their types, and understand the relationship between organisational structure and employee performance. Explore strategic recruitment, selection processes, training, HR practices, and the overall outcome for organisations. Gain insights into the skills required for successful recruitment and the significance of HR practices in organisational success. Summarise the key takeaways from the course, emphasising the practical knowledge and skills acquired.
Students
HR Practitioners
Professionals
Intro
Organisational Behaviour Definition
Science Contribute to Organisation Behaviour Part 1
Science Contribute to Organization Behaviour Part 2
Science Contribute to Organisation Behaviour Part 3
Opportunity and Challenges Facing OB Part 1
Opportunity and Challenges Facing OB Part 2
OB Framework
Intro to Individual Level
Workplace Diversity
Types of Intellectual Ability
Physical Ability
Discrimination
Diversity Management
Emotions and Moods Effect
Deep Understanding for Emotions
Emotions and Decision Making
Sources of Emotions and Moods
Emotional Labor
Emotional Dissonance
Linking Emotions and Moods to OB Issues
Moods Implications for Managers
Intro for Emotions and Moods
Outcome of Individual Levels (Attitude)
Major Job Attitude
What Cause Job Satisfaction
Outcomes of Job Satisfaction
Employee Responses to the Satisfaction
Attitudes Implications for Managers
Group (Definition & Types)
Social Identity Theory & Threat
Norms
Antisocial Behaviour
Group Decision Making
Group Decision Making Methods
Group Dynamics Implementation for Managers
Intro of Group Process and Power Definition
Types of Power
Formal Power Vs Personal Power
Influence Tactics
Power Abuse
Responding to Power Abuse
Managers application for power and politics
Communication function within the organisation
Communication Process and Types
Small Group Formal Networks
Communication Types According to Two Channels
Informal Communication and Rumours
Channel Richness and Selection
Barriers to Effective Communication
Communication Implications for Managers
Group level Outcomes
Organisational Level Input
Elements of Organisation Structure
Classical Organisational Structure
Modern Organisation Structure
Impact of Organisational Structure on Behaviour
Organisation Structure Implication for Managers
Organisational level Processes Hr Practices
strategic recruitment
Selection stages
Methods of Substantive Selection
Main types of training
Formal VS informal training
Communicating HR practices
Hr processes Implication for managers
Organisational level outcome
Summary
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