1. Understanding Organisational Behaviour (OB): Explore the science and contribution of OB, its impact across various fields, and its incorporation into different sciences. Gain insights into the framework and levels of OB, including individual dimensions such as diversity, intellectual abilities, and discrimination in the workplace.
2. Emotions and Moods in the Workplace: Delve into the differences between emotions and moods, their sources, and their effects on decision-making. Learn about emotional intelligence, practices to enhance employee engagement, and advice for managers dealing with employee emotions and attitudes.
3. Group Dynamics: Examine the second level of OB—group dynamics—including social identity theory, norms, antisocial behaviour, and the influence of groups on decision-making. Understand the methods and applications of group decision-making in the managerial context.
4. Power and Communication: Explore the types of power, its use in the work environment, and the differences between formal and personal power. Understand the nuances of communication, including types, channels, and barriers, and its impact on organisational levels.
5. Organisational Structure and HR Practices: Learn about modern organisational structures and their types, and understand the relationship between organisational structure and employee performance. Explore strategic recruitment, selection processes, training, HR practices, and the overall outcome for organisations. Gain insights into the skills required for successful recruitment and the significance of HR practices in organisational success. Summarise the key takeaways from the course, emphasising the practical knowledge and skills acquired.
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