hero section cover
O7 Therapy

account manager

O7 Therapy ·

Full-time

+1 years

Job Overview

Experience Level
+1 year
Employment Type
Full-time
Workplace Type
Not specified
Location
Not specified
Job function
Sales and Business Development
Application Deadline
11 September 2024

About the Role

- Act as the main point of contact in all matters related to closing deals. - Finalizing/reviewing contracts - CRM Dashboard - Client onboarding coordination. - Maintain accurate client records, keeping track of any contract updates and renewals - Workshops/Program coordination. - Stay on top of accounts, making sure they’re receiving services that are within their budget and meeting their needs - Assist with challenging client requests or issue escalations if needed with customer care team. - Reporting to client on consumption, quarterly reports and working with internal stakeholders on consolidating data. - Assisting in marketing activities related to corporate events with marketing team.
Job responsibilities:

- Act as the main point of contact in all matters related to closing deals. - Finalizing/reviewing contracts - CRM Dashboard - Client onboarding coordination. - Maintain accurate client records, keeping track of any contract updates and renewals - Workshops/Program coordination. - Stay on top of accounts, making sure they’re receiving services that are within their budget and meeting their needs - Assist with challenging client requests or issue escalations if needed with customer care team. - Reporting to client on consumption, quarterly reports and working with internal stakeholders on consolidating data. - Assisting in marketing activities related to corporate events with marketing team. 

Requirements

- Minimum of bachelor's degree in Business Management or any other related field - 1-2 years of experience in account management - Strong command of English and Arabic Language - Proven ability to manage multiple projects at a time while paying strict attention to detail - Critical thinking and problem-solving skills

Skills

Business Development Sales and Business Development

Similar vacancies from other companies

Career180

Career180

2 months ago

Customer Support Representative
16 days left

Nasr City , Cairo (Hybrid)

Full-time

+1 years

Respond to users' inquiries and resolve issues in a timely, professional, and friendly manner.Handle incoming messages across the company's communication channels.Investigate and resolve user concerns, escalating complex cases when necessary.Follow up with users to ensure their issues are resolved.Maintain accurate records of inquiries, issues, and resolutions.Report recurring issues, user feedback, and common inquiries to the relevant team.Ensure a positive and professional experience for all users.