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Soft Skills

Communication Skills

In this course you will learn:

 - What is Albert Mehrabian`s theory.

 - The importance of context.

 - The difference between listening and hearing.

 - How to setup your mind.

 - What is the ego states.

 - How to handle meetings.

 - The importance of negotiation skills.

 - How to deal with feedbacks.

 - How to write formally.

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Who takes this course

This course for a person who wants to know about communication skills, it’s elements and communication types. And also this course for a person who wants to know how communicate formally, how to act in the meetings, how to give and receive feedbacks and how to write formally.

Course content
14 lectures • 01h 31m
  • Lecture 1: Intro
    02:55 min
  • Lecture 2: Communication building block: People
    03:43 min
  • Lecture 3: Communication building block: Message
    06:18 min
  • Lecture 4: Communication building block: Context
    05:07 min
  • Lecture 5: Introvert/Extrovert Misconception
    05:52 min
  • Lecture 6: Learning Traps
    07:31 min
  • Lecture 7: Triggering Points
    07:39 min
  • Lecture 8: Articulating Thoughts
    04:58 min
  • Lecture 9: Transactional Analysis
    09:35 min
  • Lecture 10: Meetings
    11:47 min
  • Lecture 11: Persuasion & Negotiation
    06:21 min
  • Lecture 12: Giving & Receiving Feedback
    05:32 min
  • Lecture 13: Written Communication
    10:30 min
  • Lecture 14: Communication building block: People
    03:43 min

Meet your instructor

Jolie El Kholy

Jolie El Kholy is leading the learning and development department at Breadfast, she is an instructional designer and professional trainer accredited from HRCI with 6k+ training hours. Jolie is known for her simple funny engaging way to conduct knowledge, she aims to help youth to defeat all success barriers by discovering themselves, as well as acquiring practical strong skills to follow their real passion and purpose. Jolie is a certified DISC assessor accredited from the international entity “Everything DiSC Wiley brand”, in addition to DELF accredited from the French Ministry of Education. She has delivered various training workshops for university students as well as corporates inside and outside Egypt with a trilingual proficiency in French, English and Arabic.

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