Job Overview
- Experience Level
- +3 years
- Employment Type
- Full-time
- Workplace Type
- Not specified
- Location
- Not specified
- Job function
- Education and Training
- Application Deadline
- 04 September 2024
About the Role
• Provide all administrative and operational support to successfully conduct programs and activities under the Linkages program.
• Develop, maintain and report on program timelines and other prescribed documents.
• Report on sessions delivered and student attendance
• Share satisfaction survey with the students and report on outcome
• Attend sessions/ classes in Assiut for quality assurance and submit a report on the visit to the EL Program Manager
• Coordinate English language classes as well as professional skills trainings
• Attend all online sessions to support trainer/ instructor if needed and observe the sessions
• Provide administrative and logistical support for training accommodations and travel arrangements along with other administrative tasks for students and instructors of the linkages program
• Handle procurement specifically travel, transportation, material and other supplies for programs / trainings in linkages.
• Follow-up with instructors on instructional hours for various programs/trainings and report findings.
• Assist staff with orienting participants on the various programs and virtual tool(s).
• Relaying participant and clients’ inquiries, comments, complaints and suggestions to the EL Program Manager
• Conduct information sessions for various programs when needed.
• Communicate regularly via email, WhatsApp, and telephone with participants to provide updated information about program/training components, contents and arrangements.
• Oversee Linkages WhatsApp groups to ensure accurate and timely information is shared with all participants.
• Respond to inquiries from students and instructors/ trainers
• Assist in organizing and reviewing pay sheet documents for trainers and instructors.
• Assist with other projects when needed
• Schedule online sessions on Zoom by checking availability and assigning accounts to instructors and sending links to participants.
• Assist EL Program Manager in developing the annual program calendar and monthly work plan.
• Develop and follow up on new projects timelines.
• Supervise and provide leadership to program assistants.
• Prepare RFPs for grants’ procurement and follow up with Admin throughout the procurement process.
• Follow up on delayed receivables and payables with the finance department.
• Participate in meetings with other departments in order to solve problems and facilitate workflow.
• Troubleshoot operations problems to EL Program Manager
• Review teachers’ timesheets and prepare cash advance requests before submitting to EL Program Manager to approve.
• Coordinate with the Teacher Coordinator and update him/her on teacher performance
Job responsibilities: